Tmb mobile banking application

Immediate Payment Service or IMPS offers an instant, 24X7 interbank electronic fund transfer service

Internet Banking FAQs

Internet banking service is available to all account holders having the operative accounts

M-Banking Application FAQ

TMB M-Banking application is your access to a simpler, faster and valuable banking service.

Mobile Banking FAQs

TMB M-Banking is a banking.

IMPS FAQs

What is IMPS ?

• Immediate Payment Service or IMPS offers an instant, 24X7 interbank electronic fund transfer service through mobile phones and other channels. IMPS facilitate customers to use mobile instruments as a channel for accessing their banks accounts and remitting funds therefrom.

How is IMPS working ?

• A common infrastructure has been set-up amongst participant banks, in association with the National payment Corporation of India (NPCI), to enable real time funds transfers across banks.

What is MMID ?

• MMID stands for Mobile Money Identifier. MMID is a 7 digit code issued by a participating bank to their Mobile Banking registered customers for availing IMPS service as a beneficiary. A customer will have different MMID's for different accounts and all these can be linked to a single mobile number.

How do I get to know my MMID ?

• To get the MMID for your account(s), type SMS as MMID from your mobile and send it to 9282112225. MMID will be send to customer through SMS.

What is IFSC ?

• IFSC stands for Indian Financial System Code (IFSC). It is a 11digit alphanumeric code that uniquely identifies a bank-branch participating in electronic fund transfer system of India.
• This is an 11-character code with the first 4 alphabetic characters representing the bank, and the last 6 characters (usually numeric, but can be alphabetic) representing the branch. The 5th character is 0 (zero).
• The Beneficiary a/c details are matched with IFSC code of the branch to conduct the transaction.

Do I need to have a bank account to send/receive money via IMPS ?

• Yes, you need to at least have one of the Savings, Current or OD bank account.

Do I need to register separately for IMPS ?

• If you are a registered mobile banking customer of TMB Bank no more registrations are required.

If I have more than one account linked to my mobile number how do I select the account from which I want to send money to a beneficiary ?

• While doing the IMPS fund transfer you can choose the account from which the transfer has to be made.

What beneficiary details do I need to use to send money ?

• The beneficiary details required are :
• Beneficiary's bank account number
• Beneficiary's Bank Branch's IFSC code (11 digit) (OR) Beneficiary's 10 digit mobile number
• MMID of the beneficiary customer (7 digit)

Is the beneficiary also required to register for IMPS ?

• The beneficiary (TMB Bank or other Bank customer) should have their mobile number registered with their bank where he intends to receive the money. He should also have a valid 7 digit MMID provided by his bank. For each bank account number the beneficiary would have a different MMID.
• However, If the beneficiary bank supports IMPS using IFSC, then it is not required for the beneficiary to register his/her mobile number. For the list of banks supporting IMPS using IFSC please click here click here.

Is there any limit on the value of transactions when I am sending money using IMPS ?

• The existing limits of Rs 50,000 per day using TMB M-Banking apply. This is subject to revision as per RBI guidelines.

What if IMPS registered mobile is lost or misplaced? Will anyone who comes into possession of mobile be able to send money using IMPS in my account ?

• The security features of TMB M-Banking will apply in this case as well. For anybody to send money using IMPS, he needs to be registered Mobile Banking customer, have the application password to access the TMB M-Banking application, and know the MPIN to authenticate the transactions. Therefor Customers are advised to maintain the 4 digit MPIN and 6 digit Password in a secret and safe manner.

What happens in case I enter a wrong beneficiary mobile number or wrong MMID when sending money ?

• The beneficiary details required for making a remittance are mobile number and MMID. The transaction will get declined in case anyone of these two numbers is erroneous and transaction gets reversed instantly. The customer shall have to ensure both the above two correctly while entering.

What are the timings for initiating and receiving IMPS remittances ?

• IMPS transactions can be sent and received at any time and any day (24*7) of the year. There are no timing or holiday restrictions on IMPS remittances.

If the transaction is not completed will I get my money back ? When ?

• Yes. In case, TMB Bank customer's account is debited and beneficiary account is not credited, then the funds will be re-credited back into the TMB Bank customer’s account.

How long does it take for the money to get credited into the beneficiary account ?

• For transactions which are successful, funds gets credited into the beneficiary's account immediately.

Can I send money from a TMB Bank Savings account to another account in any other bank in India ?

• Yes, you can transfer money from your TMB Bank account to a beneficiary who has an account within the IMPS participating banks.

Are all banks a participant of IMPS ?

• For list of participating banks as on Feb 2013, please click here

When sending money, how do I come to know that my account is debited and the money has been credited in the beneficiary's account ?

• You will get a confirmation receipt on successful completion of the transaction. And also you will receive an sms regarding the debit/credit.

When can the beneficiary use the funds received through IMPS ?

• The beneficiary can use the funds immediately on receipt of credit in the account.

Can we withdraw and / or deposit money using IMPS ?

• Presently, the customers cannot withdraw and / or deposit money using IMPS.

How does the remitter come to know that his/her account is debited and funds have been credited in the beneficiary's account ?

• The remitting bank sends a confirmation SMS to the remitting customer about the transaction initiated by him / her.

Can a customer remit and / or receive remittance using the mobile number other than the one registered with the bank ?

• The customer can remit and / or receive funds using the registered mobile number only. In case he / she need to remit / receive funds using the other mobile number, he / she have to approach their branch and complete the process of changing the registered mobile number for mobile banking.

Is it necessary to have sufficient account balance to initiate a remittance ?

• Yes, the customer should have sufficient account balance to initiate a fund transfer.

Internet Banking FAQs

Who is eligible for the internet banking ?

• Internet banking service is available to all account holders having the operative accounts like Savings and, Current account holders and also the overdraft and CC customers. NRI customers is also eligible for Internet Banking.

How do I register for Internet Banking ?

• You can register for Internet Banking through your base branch by filling up the internet banking registration form. Individual customers can register through Online also.

What are all the services used in Internet banking ?

• Account Details : You can view your bank account details, account balance, download statements. You can also view your Deposits & Loan account details at one place
• Fund Transfer : Transfer funds to your own account, other branch accounts and other bank accounts
• Request Services : You can place requests for Cheque book, statement etc.
• Value Added Services : Pay utility bills, Recharge mobile, pay credit card bills, register for e-statement etc.

After how many wrong attempts my internet banking will get locked ?

Why do I get logged out from my internet banking session abruptly ?

What are the benefits of using Internet Banking ?

What do I do if I forget my password ?

What can I do if I forget my userid ?

Can I change my UserID allotted ?

Are there any charges for funds transfer ?

Whether beneficiary addition is required for funds transfer ?

What is the cooling period for beneficiary registration ?

Is my net banking being active if I was not logged in for a long period ?

When is my scheduled payment processed ?

Can I cancel a scheduled payment ?

M-Banking Application FAQ

How is TMB M-Banking different from other ways of doing mobile banking?

What are the charges for downloading and using TMB M-Banking Application?

Do I need a special phone for TMB M-Banking Application?

How do I know whether my mobile is Java enabled?

What is GPRS?

What are the charges for the GPRS service?

How do I get the GPRS service for my mobile phone/operator?

Can I change my TMB M-Banking Application M-PIN?

While downloading, I get a message saying "Untrusted Application". What should I do?

Where will TMB M-Banking Application get downloaded on my Java phone?

What if I get disconnected or my mobile phone switches off while performing a financial transaction?

What if I get an SMS or a call while performing a transaction?

Can I access TMB M-Banking when I am on national roaming?

What if I delete/uninstall TMB M-Banking Application from my mobile phone by mistake?

. What if I want to change my mobile phone device?

What if I change my mobile number?

What if I forget my TMB M-Banking Application M-PIN?

What if my TMB M-Banking Application gets locked

What if I lose my mobile?

What if I forget my TMB M-Banking Application password ?

Mobile Banking FAQs

What is TMB M-Banking? Why should I apply for it?

Who can avail of the TMB M-Banking Facility?

What do I need to have for the TMB M-Banking Facility?

How can I avail of the TMB M-Banking Facility?

Do I need to be registered with any particular service provider to avail of this service?

List of transactions that can be carried out with TMB M-Banking are:

How do I register and download the TMB M-Banking Application?

How do I install TMB M-Banking Application on Java based phones?

How do I install TMB M-Banking Application on Android/IPhone/Windows ?

Is there any per day limit to transfer funds on TMB M-Banking Application?

Are there any charges for this facility?

What are the authorization/PINS needed to use in TMB M-Banking?

If I have a Dual-Sim phone, can I have two different applications registered under each sim?

Can I have two applications on a single phone under two different Accounts/Cust-Id’s?

Can another TMB Bank customer use my TMB M-Banking application to access his/her accounts

What is IMPS used for?

To transfer funds within TMB, should I always prefer IMPS?

Tamilnad Mercantile Bank Limited
57, V.E. Road,
Tuticorin, Tamilnadu,
India, PIN Code: 628 002
Phone:
+91 (461) 232 1382 /
232 1929 / 232 1932.

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